How can I contact Avelzari?
You can contact us through our Contact Us page or email us at avelzari@gmail.com
How long does shipping take?
Orders are processed within 2-4 business days. Estimated delivery time is 3–4 business days after processing.
Will I receive tracking information?
Yes. Once your order has been shipped, you will receive tracking information by email.
Can I change or cancel my order?
If you need to change or cancel your order, contact us as soon as possible. We cannot guarantee changes after an order has entered processing or shipping.
What is your return policy?
Eligible items may be returned within 5 days of delivery, subject to our Return & Refund Policy.
What if my order arrives damaged?
Contact us within 3 days of delivery with your order number and clear photos of the damaged item and packaging.